Order before 16:00: Shipped same day!

Shipping

What Shipping Methods Are Available?

We use Post NL and DHL

Do You Ship Internationally?

Yes, no problem.

How Long Will It Take To Get My Package?

Shipments to The Netherlands take 1 day. Europe takes 2-3 days. Shipments to the rest of the world normally take less than a week. Orders before 16:00 CET are shipped the same day.

Payment

What Payment Methods Are Accepted?

Ideal, Paypall, Bankwire

How do you pay with iDeal?

Orders & Returns

How do I place an Order?

In the shop you click on add to cart to place an item in the shopping cart. You can continue shopping, view your cart our check out and finish your order. In the right top corner a number appears next to the little shopping cart, this is the amount of items that are in your shopping cart. If you click on the shopping cart the items are shown in detail and adjustment can be made. If you are ready you can finalize your order from there.

Do I need an account to place an order?

It is not necessary to create an account. As long as we have your correct name, address and email everything will be fine!

How Do I Track My Order?

After your order is complete and the payment is received an email is send to you with a track and trace link.

How Can I Return a Product?

If you want to return a product just send an email to support@ruwdesign.nl within 14 days after receiving the product and a return form will be sent. The product needs to be unused and in the original packaging.

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